First-Time Flyer Tips | Delhi Airport Guide

Select Language

FAQ

PRM Assistance

Essential Tips for New Flyers

Welcome to Delhi Airport! Flying for the first time?

This guide is designed to make your journey stress-free by walking you through every step, from planning your trip to boarding your flight. Let's get started!

Planning Your Trip

Travel Documents

For Domestic carry one of the following IDs: Aadhaar card, driving license, PAN card or voter ID. For Internationals, a valid passport is mandatory. Check the visa requirements of the destination country before traveling.
Always keep a digital or printed copy of your ticket and your ID handy.

Check-in Tips

Save time by checking in online and getting your digital boarding pass. Kindly visit your airline’s website for web check-in.
Web check-in for domestic flights is typically available between 48 hours and 60 minutes before departure.
International flights allow web check-in from 24 hours to 75 minutes before departure.

Pro Tip for domestic passengers - Skip the queues with DigiYatra

Enjoy quick and contactless entry at key checkpoints, including airport entry, security check, and boarding gate. Download now and breeze through the airport.

Click Here

Baggage Guidelines

Baggage guidelines vary by airline. You can check the airline's website for the most up-to-date information. Passengers are allowed to bring only one handbag or cabin bag onboard.

Hand Baggage

Hand baggage must adhere to the airline's specific size and weight restrictions. This information is shared by the concerned airline on your air ticket. For more info

Click Here

Check-in Baggage

Each airline has its own size and weight allowance for check-in baggage. Kindly check the baggage allowance on your air ticket. For more info

Click Here

Prohibited Items

For safety reasons, certain items are not allowed in hand baggage or check-in baggage at the airport. Please avoid packing restricted articles. To know more

Click Here

For a thorough review of prohibited items, please refer to the prohibited item list here (Appendix B)

At the Airport

Arriving at the Airport:

Transportation: Passengers can commute to Delhi Airport via road (personal vehicle, cab & buses) or Delhi metro (Airport Expressline for T2 and T3, Magenta Line for T1).

Terminal Entry: Passengers can enter from any of the gates at the terminal. Use a less queued gate to enter.

DigiYatra passengers use dedicated e-gates to enter the terminal. It is currently available on all gates of Terminal 2 and Terminal 3. Use gate 1A and 2A at Terminal 3. At terminal 2, gates no.1B, 2B, 3B, 4B and 5B support DigiYatra.

Check-In Process: On arrival, locate the check-in counters or kiosks for your airline. Drop off your luggage at the respective airline counter or opt for self baggage drop.

Self Baggage Drop: If you’ve already checked in online, head to the baggage drop counter to save time and skip the check-in queues. For extra safety, consider using the baggage wrapping service.

*Attention: International passengers would have to clear immigration prior to security screening. For immigration guidelines, click here.

Security Procedures

Post check-in. Move forward for security screening, be prepared to remove laptops and large electronics from your bag and place them in separate bins. Liquids must be in containers of 100ml or less and packed in a transparent bag.

Customs and Immigration (for international flights):

International Passengers should have their passport, visa and completed customs forms ready to present.

Facilities & Services

Delhi Airport offers a variety of amenities to make your wait comfortable and enjoyable:

Lounges – Unwind with free Wi-Fi, meals, and cozy rest areas.
Dining and Shopping – Enjoy a variety of dining options and indulge in duty-free shopping.
Transit Options – Opt for sleeping pods or a transit hotel for a relaxing layover.
Excess Baggage – Convenient solutions for managing extra luggage with ease.
Porter Service – Get assistance with your baggage for a hassle-free experience.

Arriving at Your Destination

Baggage Claim

Follow signs to the baggage claim area and locate your baggage belt number on the flight information screens.
For delayed or lost luggage, visit the airline's lost baggage counter.
Please don't leave the airport without Property Irregularity Report (PIR).

Download the HOI app

Your Airport Travel Companion

The HOI app simplifies your airport journey with personalized services like Meet & Greet, pre-ordering food, flight tracking, and special assistance, ensuring a stress-free and memorable travel experience.

Special Assistance

For Passengers with Disabilities: Airlines are responsible for providing wheelchair assistance to passengers.

Kindly request the same while booking your ticket. Contact your airline in advance, before leaving home, to inform them of the assistance you need.

Know More

Make Traveling with Kids a Breeze

We understand that traveling with children can sometimes feel overwhelming. That's why Delhi Airport is here to make your journey stress-free with facilities designed specifically for families.

Know More

Family-Friendly Services for a Smooth Trip

Kids– Play Zone: Let your children enjoy some fun time at our vibrant play area, located in Terminal T3.

Complimentary Strollers: Move around the airport effortlessly with our free strollers, available at the information desk.

Dedicated Baby Care Rooms: Need a private space to care for your little one? Our baby rooms are equipped with changing tables and nursing areas, ensuring comfort and privacy for parents.